Privacy Policy

Effective Date: 1/1/2025

1. Introduction Welcome to Zen Diagram Life ("Company," "we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and engage in our virtual life coaching services.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, and other information you provide when booking a session.

  • Technical Information: IP address, browser type, and other data collected automatically when visiting our website.

  • Communication Data: Messages and correspondence between you and our team.

  • Coaching Session Information: Notes and progress tracking related to our coaching relationship.

3. How We Use Your Information We use your information for the following purposes:

  • To schedule and conduct virtual coaching sessions.

  • To process payments and send invoices.

  • To respond to inquiries and provide customer support.

  • To improve our website and services.

  • To comply with legal and regulatory requirements.

4. How We Share Your Information We do not sell or rent your personal information. We may share your information in the following circumstances:

  • With third-party service providers who assist with website hosting, payment processing, and email communication.

  • If required by law or to protect our legal rights.

  • With your explicit consent for specific purposes.

5. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices You may:

  • Request access to the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your data, subject to legal obligations.

  • Opt out of marketing communications.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us at lauren at zendiagramlife dot com.